What can I do if the videos are pixelated or choppy?
Troubleshoot pixelated or choppy streams by closing all other tabs in your browser. A stream may also go out of focus if you are using another program (e.g. Microsoft Word or Zoom), so ensuring that your browser is the only program in use may help repair a pixelated or choppy stream.
On rare occasions, the internet connection from the venue from which the stream is being streamed may be weak. In such instances, the stream may appear pixelated or choppy to viewers.